Carriage Hills Testimonials

October 3,2008 ATTN: Mr. Robby Bowles, Executive Director

Dear Mr. Bowles: I wanted you to know that I truly appreciated the excellent help I recently received at the Carriage Hills facility while undergoing rehabilitation following hip replacement surgery at ARMC. The word “compassionate” may best describe the care rendered by the Carriage Hills staff. Everyone that I had contact with was friendly, and always willing to help meet my needs.

My heartfelt thanks go to you, to Rachel, Ellen, Cheryl, Kathrine, Joyce, Ann Marie, to Susie, Laurie, and all the wound care nurses, to PT’s (Physical “Terrorists”) Jennifer, Adam, Barbara, Ashley, Leanna, and to OT’s Angela, Nancy and Sandy, and to all those whose names I never knew (or may have forgotten in a Senior Moment) who helped me. In particular the PT’s and OT’s created a very warm and happy atmosphere that made therapy almost a pleasant experience. I would not hesitate to recommend Carriage Hills to anyone. You’re a wonderful group. Sincerely, Harry Lee

August 24, 2008 Dear Robby, Thank you, thank you. You and your employees at Carriage Hills Living Center deserve many compliments. During my eight days in rehab. there I was impressed with everyone I contacted. They were professional, caring, and friendly. It is difficult to list specific names of outstanding employees; there were so many. I felt Barbara and Myong Conner were very efficient nurses. Heather, Jennifer, and Tabatha were excellent in PT and OT. Nancy quickly solved a minor problem with dismissal and Adam certainly added humor to the PT Department each day. Compliments to your entire staff and facility. Thank you. Sincerely, Betty Thorngate

August 5, 2008 Dear Robby: My wife and I want you and your staff to know how very much all of the tender loving care I received while a patient of your center was appreciated. It didn’t take long to realize that I was in a very special place with exceptional care. Everyone was especially caring-the nurses: Joyce, Myong, Joy, Kelly and Sandra; the C.N.A.’s Kathy, Pat, Willie Jean, Bernestine, Teresa, Melanie, Tiffany, LaTravia and Ellen; the therapists: Jennifer, Ashley, Adam, Sandy, Nancy, Angelina, Leanna and Jocleyn the PT aide; the front office:Debbie, Diane, Marcelle and Susie, R.N. Hope we have remembered everyone, but hope for forgiveness if not as everyone was very caring and greatly aided in my “coming back” from my fall. It is never easy being away from home during an illness, but you and your entire staff made us so cared for that it was not a problem. Many thanks to each and everyone there and know that we hold you all in our hearts. Sincerely, Con J Fecher, Jr., D.D.S.

August 5, 2008 Dear Robby, Cherry is a great asset and know LaTraiva will be terrific as her assistant. In addition, Tanya and her taltented kitchen staff prepare delicious, healing meals which are enjoyed in a lovely dining room. Thanks for everything! Sincerely, Diane Fecher

Carriage Hills Team, With Special thanks to all of you: “to know you is to know people who are kind, considerate, and thoughtful. To know you is to be grateful for the special things you do.” For everything you’ve done…for being the special people that you are…thank you so very much. Special thanks to Delores Bush, Myong Connor and last but not least Diane Givens. Thank you all again, Jan Olschon and Rita Ferens

July 30, 2008 - Dear Mr. Bowles, Thank you for my delightful experience at “summer camp”. I call it “summer camp” because of the schedule and my few responsibilities except to get well. I had three meals a day (and very good ones, I might add) exercise and “games” in the mornings, a nap after lunch and more exercise. Visits from friends and other residents were enjoyed in the afternoon and sometimes evening hours. I almost hated to go home and back to everyday life. The facility is lovely and the staff is exemplary. Every need was quickly met. The nursing staff is outstanding….it isn’t easy to track down a person when it’s pill time. I especially want to mention Kelley who is a part-timer and Christina, the wound care specialist. Both ladies are caring and knowledgeable nurses. I also want to mention the PT and OT staff. You must have the best rehab personnel in the city! I am sorry that you don’t have more room for therapy but the staff does wonders with the space they have. Actually, the close quarters made it easier to get to know the other residents. Two other staff must be lauded for going “above and beyond” in so many ways. I am sorry that I do not have their last names. Sheena is the morning tech on duty in the 200 hall. She is quick to answer every call and her attitude is always cheerful. The other is April who works at night in the same hall. These two ladies rise above the rest.

July 5, 2008 - Dear Robby, The many concerns for Bill and me were more than I could imagine. You all became like family to us. I certainly can’t let this opportunity go by without telling you how much we appreciate Carriage Hills, you and your lovely staff. I especially want to thank Cherry for all her help with getting Bill involved in the many activities, including taking us to participate in the Memorial Day parade down town, and driving us to his doctor’s appointment. You are really blessed to have so many caring employees, ie…Sandra, Kathy, Myong, Rebecca, LaTravia, Tiffiany, Willie and Bernestien always made the dining room enjoyable and fun. Your “P.T.” people were great and always managed to make the work-outs entertaining. Its wonderful having your facility here in Aiken- we are fourtunate! Thank you again for all the care and concerns from everyone. Fondly, Peggy Piesch

May 20, 2008 Dear. Mr. Bowles, My name is Diane Longmire and I was a patient in your Rehab. Facility following serious back surgery from the evening of March 31 till my discharge the morning of April 10 ^th. I would like to express my appreciation for both the excellent physical rehabilitation as well as the capable and compassionate nursing care I received during my stay. So many of your employees helped to make my time at your facility productive, restful and comfortable. The Director of Patient Services, Marcelle Brown, was friendly and most accommodating. Your Physical Therapists were all knowledgeable, caring, and continually inspired me to reach new levels. Jennifer, the head of Physical Therapy, was most knowledgeable, kind, and compassionate. The other PT’s I worked with Adam, Leanna, and Barbara were pleasant and encouraging. The OT’s Tabitha and Sandy were friendly, competent and considerate. Even the OT and PT aide, Karen was most kind and accommodating. I received good quality nursing care during my stay. The Wound Care Nurse, Christina Herron was both gentle and comforting and saved me a long and painful ride to Augusta by removing the surgical staples on my back. Christina went out of her way to make this possible for it required contacting my surgeon’s office to get clearance. The other nurses whom I would like to mention are Mary, Claudia, Joy, and Joyce Burnett. The quality of your nursing staff extends also to your Certified Nurses Assistants. They, too are very friendly and considerate. April Perryman was most attentive and responsive. Also Sheena Patterson, Pat Johnson, Taquilla Williams and Ellen took care of all my personal needs from bathing to going out of their way to accommodate some special dietary requests. Back surgery is very painful with a long extended recovery. All of these fine people immeasurably helped me during this most difficult time. It is most gratifying to knkow that we have such a high quality Nursing Rehab facility in our city. Thank you for the services, which you and your employees so competently provide. Gratefully yours, Diane C. Longmire

Thank you Carriage Hills, I won’t name names I just might miss one that would be unfortunate! It all started with a very sick husband and Mrs. Givens and ended with Mrs. Brown. In between lots of love, caring and assurance. Wonderful skin care, therapy, the list just goes on. For me hugs and reassurances when I needed it most. Everyone of you will be in my prayers forever. Thank you one and all and God Bless. Sincerely, Rita Markowitz

Mr. Bowles, Thank you for the delightful experience of going fishing with the facility family again. A special thanks to Mrs. Grant for all of the transportation. Also, thanks to Mrs. Council for the assistance on the bus, with fishing and for all of her tender care. My love and best wishes to all! Warmly, Betty Galardi

To all the employees at Carriage Hills: This card is meant for you. It’s a card of praise for all that you did for me while I was a patient there. The nurses were so efficient and kind the technicians were alert and knew what to do. They were also very kind. The therapy department is the best in this area. I have talked to several people and told them if they ever need therapy to consider Carriage Hills. I have to mention Cherry Grant, Activities Director and her assistant Kathy. They were just great! Cherry is like a ray of sunshine around the facility. I was quite impressed! Thanks everyone! Sincerely, Louise McCarthy

Dear Friends and residents at Carriage Hills, Thank you all so much for the beautiful green, palm plant. Thank you Diane Givens and Nurse Susie and therapists and everyone for what ya’ll did for my mother. The family of Lucille Gregory.

Dear Mrs. Banker,

I would like to take this opportunity to extend my heartfelt gratitude to you and your staff for the wonderful care that I received while staying at Carriage Hills Living Center. I would especially like to thank the following employees who should be commended for their dedication and commitment to patient care: Joyce, Sheena, Pat, Teresa, Mary, April, Alicia, Ellen, Karen, Adam, Lee Anna, Jennifer, Barbara, Sandy, Tabitha, Angela, and Nancy. Once again thank you all for helping me while I recovered. I am truly grateful for all of the care I received. Sincerely, Iva Lee Fowke

Dear Carriage Hills Staff,

Words can’t express our gratefulness for the loving care you gave our Mom. You indeed have created a special community for elders and I have learned so much from you. I have brought this into the work that I do in California Nursing Homes. You seemed to take joy in Mom even when, at times, she had her difficult moments. Thank you again four you tender, loving care. Thank you for caring for Dad during this time too. As Mom would say when you helped her, Thank you, thank you, thank you.

God Bless You!

The Family of Bonnie Garrick, Will, Kay, Vickie and Travis

Thank you for providing such good care to my Mother, Madeline Duryea. Your efforts are appreciated each and every day.” Dorothy Allen

“I want to take this opportunity to say thank you for taking such good care of Warren. He has been at Carriage Hills many times and this time has been by far his most pleasant stay, he commented ‘it has been like a vacation’… Let me not forget the nurses, the C.N.A.’s, the dining room staff all were wonderful…the biggest improvement since Warren’s last stay is the dining room service above all the breakfast bar and the salad bar…so many choices. Thanks to all from the bottom of my heart. Sincerely, Elaine and Warren Long”

“Thank you for all that you have done all of the staff have been so Great to us. Everyone has a special place in my heart for life! I feel like we are family.” John C. Mitchum

“My heart is heavy as I leave for my home in California…I can rest easier knowing the kind and caring people who watch over mom and dad. Thank you for creating a truly special home… I am inspired to bring more of this transformation to my work. Bless you and your staff. Please thank them for all the attention and care they provide. Kay Garrick”

“Many thanks for your help and kindness during my Dad’s stay with you.” The family of Joseph Baker

“Everyone at Carriage Hills, Thank you so much for the gorgeous plant arrangement. Everytime I look at it I think of you and my Dad. It was tough to loose him, but we especially thank you for making his last days comfortable. It was a comfort to know that he was receiving such good care. Sincerely, Trish Hodgson

“I stayed at Carriage Hills after Christmas through January and want to commend your excellent staff especially in physical and occupational therapy. Everyone was so professional and efficient. I could not have received better care.

Thank you so much, Vera Heaton Johnson”

"I do not regret any of my time spent at Carriage Hills. It was an enjoyable experience." "Both the physical and occupational therapists make your work-outs rewarding in such a way that you don't realize how hard you are working."

Sincerely, Becky Visnyai

Thank you to all of the Nursing, Physical Therapy Staff and All Employees at Carriage Hills. You made me and my family feel welcome during my stay and your professional and caring attitude help to expedite my recovery. There's no place like HOME but Carriage Hills comes in a close second. November 5 - November 27th Room 100 A. Richard L. Douglas and Family

I was overhearing a phone conversation my wife was having with her older brother the first few days at carriage hills. This place is MARVELOUS. Yes, you have proven to us that it is just that. From Nurses to Techs on down, the care was always so giving. We were especially pleased with therapy. Their training & caring attitude was so professional. If you could have seen the smile on my wife's face when they arrived from an Augusta trip. I was there to meet the bus, looking to see her come down a lift in a wheel chair. No instead she walked down the stairs in the bus just to show me and the rest of us How Proud she was doing such a task (A THING WE TAKE FOR GRANTED). Yes, I was greatly impressed how much you folks did with her care back to a healthy person.

If I was asked where I'd take my love one for care, therapy and nursing, it would be here at CARRIAGE HILLS.

Thanks for such loving care,

W.J. (Buddy) Murray

To All the Staff of Carriage Hills Living Center,

When Daddy had a stroke, the Doctor's gave us very little hope of him surviving. Through his determination he did survive, but was paralyzed down the right side. He would forever be confined to a bed and wheelchair. Allowing him to do therapy, allowed him to maintain that ray of hope that some day he would walk again. "This is such a nice place" he would say. The brightest moment of his stay at your facility was the day he received a name tag which said Carriage Hills Living Center, Sammie Huff, Official Greeter. He was so proud of that name tag. Every day after receiving it, when he was able to be up and around, he wore that name tag on his shirt, and sat at the front doors greeting people as they came and went This made him feel as if he was a working part of the Carriage Hills family, and this gave his life more meaning. It takes a very special class of people to do what you do. Each and everyone of you are appreciated more than you will ever know. God bless and keep you safe. Thanks to All of You.

The Son's of Sammie Huff

Wayne, Danny, Randy and Phil